Privacy Policy
1. Information We Collect
We collect information that you voluntarily provide to us during checkout, account registration, or customer communication, including:
- Full name, billing and shipping address
- Email address and phone number
- Order information, purchase history, and product preferences
- Messages sent to our customer support team
We also automatically collect non-personal data through website access, including IP address, browser type, device information, browsing behavior, and cookies to improve user experience.
2. How We Use Your Information
All collected data will be used solely for business operation purposes:
- Process orders, complete product delivery, and provide after-sales service
- Send order confirmations, shipping updates, and service notifications
- Respond to customer inquiries and solve problems
- Prevent fraudulent transactions and ensure website security
- Optimize website functions and product displays
We will never sell, rent, or trade your personal information to third parties for commercial marketing purposes without your consent.
3. Information Sharing
We may share your necessary information only with trusted third-party service providers who assist our business operations, including payment processors, logistics carriers, and website technical support providers. All third parties are required to maintain data confidentiality.
We may disclose user information when required by valid legal laws, regulations, or government orders.
4. Data Security
We adopt standard industry security measures to protect your personal data from unauthorized access, leakage, modification, or loss. However, no internet transmission method is 100% secure, and we cannot guarantee absolute security of network data transmission.
5. Data Retention
We retain your personal information only for the time necessary to complete transaction processing, after-sales support, and legal compliance requirements.
6. Children’s Privacy
Our website and products are oriented to adult users. We do not knowingly collect personal information from children under 13 years of age. If you find that we have obtained minor information improperly, please contact us immediately for deletion processing.
7. Policy Updates
We reserve the right to update this Privacy Policy at any time. The updated policy will be published on this page with the latest revision date. Continued use of the website means you accept the updated policy terms.
8. Contact Information
If you have any questions about this Privacy Policy, please contact us:
SOFT PRAIRIE TEXTILES LLC
Address: 700 1st Ave NE, Suite 300, Cedar Falls, IA 50613, United States
Email: support@softprairietextiles.shop
Phone: +1 133 641 74389